What are your opening hours?

Our showroom is open by appointment only.

Trading Hours are:

Sunday: CLOSED

Monday – Friday: 10am – 4pm

Saturday: 9am-4pm.

Book a fitting and say yes to your dress.

What is the average price of a gown?

We have a large selection of gowns ranging from $3500 – $5500.

We do stock a very small range of gowns that fall under $1500 and an exquisite gown that comes in at $10,000.


How long is my appointment?

Each bride has a 1-hour complimentary appointment with a Pearl Bridal stylist.

We cannot extend this appointment on a Saturday or if booked out the day of appointment.

Do you accept walk in appiontments?

We encourage you to always book your appointment in advance to ensure we have a stylist and fitting room available at your preferred time.
For last minute appointments please call us on 0451 699 877.

How many people can I bring to my appointment?

For the comfort of you and our other brides, we request a maximum of 3 guests at your fitting. If you have additional guests, we may be able to accommodate – by request only.

For larger group bookings we recommend booking Monday-Friday.

Am I able to take photos?

Our exclusive designers prefer our brides to not take any photos of their gowns. We however allow photos of your favorite gown to be taken with our approval.

  • We welcome our brides to facetime any special friends or family that could not attend the appointment.
What designers do you currently stock?

We stock a wide range of exclusive and exquisite wedding dresses and bridal gowns from around the globe including:

What sort of deposit do I need to pay?

Saying “YES” to the dress is the most exciting part of planning your wedding.
Once you have found your dream dress, we require a 50% deposit to place your order, the remaining is not required until your final fitting when you collect your dress.

How long does a gown take to order?

Once your order has been placed, it can take on average 9 months for your gown to arrive (this may not include shipping time).

  • Please note, all of our designers are happy to offer a Rush Service for Orders placed within 6 months of the wedding date. A small fee applies.
Will alterations be included in my final price?

Alterations are not included as a service at Pearl Bridal.

We do however have a few very skilled seamstress’s that we work very closely with to recommend to you. Any additional charges will be between the seamstress and bride and not affiliated with Pearl Bridal.

Can I make changes to my dress?

We are happy to work with you and our designers to achieve the dream gown you’ve been looking for. We’re happy to assist in changing the colour of your lining, adding/removing sleeves and straps, reducing the length of a train, adding a split etc.

Do you offer payment plans?

When it comes to paying off your dress, we’re happy to work with you.
After you’ve paid for 50% deposit, your final balance isn’t due until your gown arrives in our studio. If you’d like to pay by installments, we will happily provide you with the details needed to do this.

What happens after you've placed my order?

Once you’ve paid your deposit and we’ve sent your order to the designer, there are a few things to keep in mind:

  • We will call you once your gown arrives in our studio. We do not provide updates along the way. For an updated ETA please email us enquire@pearlbridal.com.au
  • All deposits are strictly non-refundable.
How do I pick up my dress?

Once your dress arrives to our studio, one of our friendly team members will contact you to book a Pick-Up appointment. You’re welcome to bring guests with you to this appointment and we encourage you to try your dress on.

You will be required to pay the final balance for your gown at or prior to your Pick-Up appointment.

All gowns must be collected within a maximum of 4 weeks of their arrival to our studio. Please note that we do charge storage fees for gowns not collected within this timeframe.

What does "Off The Rack" mean?

Our “Off The Rack” gowns are special sample gowns that are available to be purchased and taken home on the same day.
Off The Rack gowns may show some signs of wear, as they are our store sample gowns that brides have previously tried on during styling appointments, or gowns that have been sent to us from designers as part of their trunkshow collections. Signs of wear may include slight marks on the underskirt, train, pulled threads, loose button-loops etc. Off The Rack gowns are sold in “as-is” condition and generally at a discounted price.

On occasion, Pearl Bridal may also have brand-new Off The Rack gowns available to be purchased at full retail price that have never been tried on/worn.

What is your returns policy?

In line with your Consumer Rights, we do not provide refunds or exchanges for change of mind. We also cannot provide refunds in the event that there are changes to your wedding or cancellation.

Each dress is made specifically for the bride and once an order has been placed & a deposit has been paid, all orders are final and returns/refunds/exchanges will not be accepted. All deposits are non-refundable.

The balance of your gown needs to be paid within 4 weeks of your order arriving in-store. No change of mind or cancellations are accepted.

Can’t find the answers you are looking for?

Click the button below to contact our friendly staff and we’ll get back to ASAP or simply call us on 0451 699 877

Contact us

Visit the Pearl Bridal showroom today

Book your appointment